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  • FAQ

  • Frequently Asked Questions

    Q. Where is Dr Pepper Park?
    A. Click on the "The Park" link at the top of the page for a map. Dr Pepper Park is inside the Bridges development on S. Jefferson Street near Carilion Roanoke Memorial Hospital. 

    Q. Where do we park for events at Dr Pepper Park?
    A. Parking areas are designated on our parking map on Google maps.  For most events you can park at the Roanoke Memorial Hospital Riverwalk Garage and ride the shuttle to Dr Pepper Park.  You can click this link to find that map.  There are several areas of parking we will be using for events.  Some events will have extra lots and garages available.  Please check the page for the event you're interested in for parking information specific to that performance or festival. 

    Q. Where can I buy tickets?
    A. You'll find a ticket link on each event page for which tickets are available. Or you can visit Tickets.DrPepperPark.com for a full list of events for sale.

    Q. Is there seating available? 
    A. There is no permanent seating at Dr Pepper Park. 

    Q. Can I bring a chair?
    A. Please! Feel free to bring a lawn chair to enjoy our little piece of paradise. Just be careful not to bring any item that may obstruct the view of the stage for other patrons. Umbrellas, tents and other large items will not be permitted.

    Q. Can I bring a cooler or backpack?
    A. Coolers are not allowed at Dr Pepper Park. You are more than welcome to bring a backpack with you but it is subject to search by our security team.

    Q. Can I bring outside food and beverage into Dr Pepper Park?
    A. Outside food and beverages are not allowed inside Dr Pepper Park.

    Q. Can I re-enter Dr Pepper Park after leaving?
    A. As a general rule you may not re-enter after leaving the facility. This policy may be changed based on our emergency plan in the case of severe weather.

  • Policies

    Food and Beverage:

    Dr Pepper Park does not allow outside food.  This means you will be asked to either consume your food or beverage before entering or place it in the nearest trash receptacle.  Alcohol may not be consumed on the Bridges property except within the designated event space and only alcoholic beverages purchased from our concession area will be allowed inside the event space.  Those who violate this policy will be removed from the facility without refund of ticket price.

    Children:

    Children are welcome at most events.  Children 3 and under may be admitted for free to certain events and festivals.  Specific events may have other policies regarding ticket prices and ages.  Some events may be 21 and up and therefor children will not be permitted at Dr Pepper Park.  Please refer to the event web page before planning to bring your children to an event. 

    Animals:

    Dogs are allowed at most events.  There may be some exceptions and if there are that information will be posted on the event page. 

    Cameras and Recording Devices:

    As a general rule, no professional cameras or recording devices of any kind are permitted inside Dr Pepper Park.  This is subject to change on an event-by-event basis.   Small personal cameras (non-professional) are permitted for certain events.

    Guest Conduct:

    Guests interfering with other guests’ ability to enjoy the event may be subject to ejection.  Guests using foul or abusive language or inappropriate or unacceptable gestures may be ejected from Dr Pepper Park.  Guests appearing impaired may be ejected from the Dr Pepper Park and turned over to the authorities.

    Parking Area Conduct:

    Dr Pepper Park has agreements with Carilion to use some of their parking areas.  If you are parking inside one of their parking garages or on a Carilion owned parking lot you must obey their policies.  These policies include, but are not limited to, no smoking and no drinking on premises.  These Carilion owned lots and garages are monitored by 24 hour video surveillance and security personnel before and after events.  They are also monitored by Carilion Police.

  • Prohibited Items

    The following is a general list of prohibited items at Dr Pepper Park.

    • Aerosol cans

    • Flyers and hand outs
    • Alcoholic beverages or illegal drugs

    • Bota bags or wine skins

    • Bullhorns, air horns, or noise makers

    • Bicycles

    • Cameras or recording devices (varies by event)

    • Confetti

    • Fireworks

    • Helium Balloons

    • Glass bottles or aluminum cans, ice chests (coolers) or thermos containers

    • Laser pointers

    • Outside food or beverage

    • Signs

    • Skateboards or roller blades

    • Sticks or clubs (including signs attached to sticks)

    • Stools

    • Water bottles or mugs

    • Management reserves the right to ban any additional items at their discretion.