Food and Beverage:
Dr Pepper Park does not allow outside food or beverages. Alcohol may not be consumed on the Bridges property except within the designated event space and only alcoholic beverages purchased from our concession area will be allowed inside the event space. Those who violate this policy will be removed from the facility without refund of ticket price.
Each event will offer food from Domino’s, Tinker Mountain Kettle Corn, and Bella Events Catering consisting of two rotating menu items. Wonder what is for dinner? Check our FaceBook page for each event and we will publish the menu.
Children are welcome at most events. Children 3 and under may be admitted for free to certain events and festivals. Specific events may have other policies regarding ticket prices and ages. Some events may be 21 and up and therefor children will not be permitted at Dr Pepper Park. Please refer to the Facebook event web page before planning to bring your children to an event.
Dogs are allowed at most events. There may be some exceptions and if there are that information will be posted on the Facebook event page.
Cameras and Recording Devices:
As a general rule, no professional cameras or recording devices of any kind are permitted inside Dr Pepper Park. This is subject to change on an event-by-event basis. Small personal cameras (non-professional) are permitted for certain events.
Guests interfering with other guests’ ability to enjoy the event may be subject to ejection. Guests using foul or abusive language or inappropriate or unacceptable gestures may be ejected from Dr Pepper Park. Guests appearing impaired may be ejected from the Dr Pepper Park and turned over to the authorities.
Parking Area Conduct:
Dr Pepper Park has agreements with Carilion to use some of their parking areas. If you are parking inside one of their parking garages or on a Carilion owned parking lot you must obey their policies. These policies include, but are not limited to, no smoking and no drinking on premises. These Carilion owned lots and garages are monitored by 24 hour video surveillance and security personnel before and after events. They are also monitored by Carilion Police.
Postponed / Cancelled Shows:
If a show is postponed, the new date will be noted on the website and the Facebook event page pertaining to that concert or event. All tickets will be honored for the rescheduled date. Refunds will be available within 30 days of the postponement announcement.
Should a show be cancelled, it will be noted on the website and the Facebook event page pertaining to that concert or event. Refunds will be available from point of purchase. Tickets purchased via credit card (whether online, in person or via phone) will automatically be refunded to the card you used to purchase tickets within 30 business days of the cancellation announcement.
For any refund requests, please email Info@DrPepperPark.com provide your name, order #, and email you used to make your purchase.